September 24, 2020

Medicare will be conducting their annual survey in November.  If you have been chosen to participate in the survey, you will first receive a letter.  The letter will be followed up with a phone call.  Usually the survey is done in person, but  this year, due to the pandemic, the survey will be done over the phone.

If you have been contacted to participate in the Medicare Current Beneficiary Survey (MCBS) and would like to verify your selection in this study, please contact NORC toll free at 1-877-389-3429. If an interviewer has contacted you and you would like to verify them, please visit our respondent care website at NORC Respondent Care Center,
call 1 (866) 856 – 6672 (NORC), or email
You can also visit our respondent website at

This survey is authorized by section 1875 (42 USC 139511) of the Social Security Act and is conducted by NORC for the U.S. Department of Health and Human Services. The OMB Number for this survey is 0938-0568 and expires 6/30/2022.

What is the purpose of the survey?

The Medicare Current Beneficiary Survey (MCBS) is a continuous, multipurpose survey of a nationally representative sample of the Medicare population, conducted by the Office of Enterprise Data and Analytics (OEDA) of the Centers for Medicare & Medicaid Services (CMS) through a contract with NORC at the University of Chicago. The central goals of the MCBS are to determine expenditures and sources of payment for all services used by Medicare beneficiaries, including co-payments, deductibles, and non-covered services; to ascertain all types of health insurance coverage and relate coverage to sources of payment; and to trace outcomes over time, such as changes in health status and spending down to Medicaid eligibility and the impacts of Medicare program changes on satisfaction with care and usual source of care. Read more.

Source: Centers for Medicare & Medicaid Services (CMS)